HSS | Housing Navigation Champion

2019-2020 Program Year

Team UP AmeriCorps Member Position Description:

Housing Navigation Champion


The Program: Team UP is a Collective Impact initiative serving Dolores and Montezuma Counties in southwest Colorado. Since 2015, Team UP has operated under its backbone organization, United Way of Southwest Colorado (UWSWC). Team UP’s mission is to provide a comprehensive system of support to every child in our counties, from cradle to career. Team UP collaborates across sectors and promotes clear communication towards common progress in order to make a big difference. 

Housing Solutions for the Southwest (HSS) is a nonprofit focused on affordable housing programs and building housing stability in our communities. HSS’s participation in the program is an effort to increase the services offered to families who are homeless or at-risk of becoming homeless in our community. 

AmeriCorps is part of the Corporation for National & Community Service, and has been called “the domestic Peace Corps.” AmeriCorps provides opportunities that engage thousands of Americans in intensive service to meet critical community needs.

Service Position Summary: 

The Housing Navigation Champion will offer education, advocacy and support to families facing homelessness or who are already homeless. The member will provide direct services to those who walk through our doors including assessment, application assistance and outreach to ensure equitable access to programs and assistance. As a member of a larger team, the AmeriCorps member will coordinate closely with program staff to connect families with appropriate resources to resolve their housing emergency. 

Essential Functions (Primary Responsibilities): 

  • Provide direct service to families experiencing or facing homelessness. Housing Navigation services include advocacy, assessment, support, education on housing options, application assistance, connections with additional community resources and follow-up.  
  • Expand services offered through the Community Emergency Assistance Coalition, especially during time of high demand such as the holidays, extreme weather or emergencies such as the 416 Fire in 2018.
  • Accept and process homeless prevention, housing as health, and energy outreach applications submitted to the agency.
  • Assist new Housing Voucher participants in locating affordable housing units.
  • Track progress and collect data for Performance Measures and other evaluation tools.
  • Communicate with the regional Team UP AmeriCorps team, and represent Team UP and Serve Colorado in the community and on social media. 
  • Attend trainings and participating in Days of Service.

Marginal Functions (Secondary Responsibilities): 

Additional tasks include:

  • Support United Way of SW Colorado, Housing Solutions for the Southwest, and Team UP AmeriCorps team as appropriate and necessary.
  • Participate in Homeless Outreach.
  • Develop program documents.
  • Answer phones.
  • Attend Staff Meetings.

Physical, Emotional, and intellectual Demands:

  • Willingness to learn, to adapt and to grow in a position.
  • Ability to serve independently, take initiative and be motivated by the projects they are doing.
  • Compassion and awareness: self-awareness, awareness of cultural differences, social differences and ability to provide trauma-informed services.


  • Ethic of national and community service, strong desire to create positive change
  • Ability to communicate effectively both verbally and in writing; computer literate
  • Skills or experience preferred: community and volunteer organizing  
  • High School Graduate required (GED accepted,) College Degree preferred
  • Bi-lingual preferred
  • Ability to pass criminal history check
  • Reliable transportation, proof of auto insurance if you will be transporting others in your vehicle
  • U.S. Citizenship or lawful permanent resident status required  

Term of Service – Time Commitment: This is a full-time national and community service position requiring, at a minimum, a total of 1,700 hours during the year (approximately 40 hours/week.) The position begins September 3, 2019 and ends August 31, 2020. Flexible hours are required, including occasional evening and weekend commitments. Service on the following dates is required (note that Days of Service dates are subject to change): 

    • September 3-4: Team UP AmeriCorps Member Orientation (2 days, 1 night,) Dolores
    • September 5: Site Specific Training at Housing Solutions for the Southwest
    • September 11: Day of Service and Remembrance 
    • October: Statewide AmeriCorps Retreat, location in Colorado to be determined
    • January 21: Martin Luther King Jr. Day of Service
    • March 31: Cesar Chavez Day of Service 
    • 4 additional Team UP AmeriCorps Trainings, dates and locations to be determined

Trainings and Support Provided: Team UP AmeriCorps members receive significant training and experience in community engagement, project implementation, leadership, diverse populations, and more. Up to 20% of total hours served may be spent in applicable, approved trainings. Member will be supervised and supported by Lora Sholes, Transitional Housing Manager and Brigid Korce , bkorce@swhousingsolutions.com, as well as Al Huckins, AmeriCorps Program Director (alh@unitedway-swco.org). The 11 Team UP AmeriCorps members serving throughout the region will act as resources and support for each other.

Location and Service Conditions: This position is based at Housing Solutions for the Southwest in Durango, Colorado, and is primarily an office- based position. The Housing Navigation Champion will need to travel to Montezuma and Dolores counties approximately monthly for Team UP service activities and engage in outreach to families in these locations.

Benefits: Team UP AmeriCorps members receive:

  • A living allowance of $17,000/year for full-time members. Taxes are deducted and the living allowance is distributed monthly, by direct deposit to the member’s bank account.
  • Health insurance for full-time members; child care assistance for full-time members, if eligible. An education award of $6,095 upon successful completion of term of service. It is possible to defer student loans while serving as an AmeriCorps member.
  • Mileage reimbursement will paid at the IRS rate for travel to required trainings and days of service. Carpooling is strongly encouraged.
  • Non-tangible benefits including extensive training, valuable experience, networking, and the opportunity to serve the local community in a crucial area of need.


Diversity and Equal Opportunity: United Way values the diversity of our community.  In principle and in practice the diverse nature of our board, staff, and volunteers is recognized as one of our best assets.  We respect each individual’s unique gifts and prohibit unfair or discriminatory practices against anyone because of age, race, color, religion, national origin, disability, gender, sexual orientation, and any other protected category.

To Apply: To apply to be an AmeriCorps member, you need to create an account with the AmeriCorps Recruitment System. The application period opens July 15, 2018, and the deadline is August 5, 2018.

  • Go to the website: my.americorps.gov, click on “Apply to Serve” at the bottom of the page. 
  • Complete the requested profile information. (You will need a Social Security number and valid address, telephone number, and email.) 
  • Once you receive your account information via email, log on to the myAmeriCorps portal and use the navigation pane on the left to complete your application and references. 
  • When your application is complete, click “Search Listings.” Type “United Way of Southwest Colorado” into the Program Name field, click “Search.” Click the listing and submit your application to United Way of Southwest Colorado.